Working with vulnerable members in our community requires a certain level of attention that might not be expected in your normal role. In heritage this can be increased again as we also have a duty of care to the heritage that we are custodians of.
It is advised that a code of ethics and conduct sheet be available to all participants and staff as soon as is feasible. This will set out from the very start what behaviors are acceptable and what actions might be taken should individuals not meet them. A signed master copy should be maintained throughout the duration of the project.
At BGH we have developed the following code of ethics into our daily working routine. Both staff and participants are expected to abide by them.
By adopting the following 7 principles, project participants and staff should have an enjoyable experience.
Everyone is entitled to be treated with dignity, respect and courtesy in an environment free from bullying, intimidation, harassment or victimisation.
It is important to enforce an open and transparent, zero tolerance policy for aggressive, harassing or threatening behaviour, this also includes interpersonal communications. It is important to also clarify that malicious gossip – both in person, and online - just as serious and damaging as any other form of bullying and harassment.
In addition to providing general welfare, mental health and well-being services, the staff should be there to offer support and advice to anyone experiencing, or witnessing, bullying, harassment or discrimination. If there are any issues, a member of staff should be available/nominated for confidential assistance.
By taking part in projects participants should commit to the following code of conduct:
Participants should also commit to abide by the following formal project Policies and these should be available:
(These policies should be provided electronically as part of a pre-arrival pack and also available to peruse on site.)